Below are links to various frequently requested forms. Some are PDF documents that are available to download and print. Some are online forms available for online submission or e-signature.
These forms should be used for unknown/unauthorized transactions.
Debit Card Fraud Claim
ATM Fraud Web Form
ATM Fraud Print Form
Check Fraud Form
Zelle® Fraud Claim Form
Credit Card Fraud please call 800-344-6501
These forms should be used for authorized transactions that you want to dispute with the merchant.
Visa Debit Card Dispute Web Form
Visa Debit Card Dispute Print Form
External Withdrawal/Deposit Forms
ACH Stop Payment Request – DocuSign
Automatic Payment (ACH) Authorization and Agreement Form (Auto loans, Signature loan) – DocuSign
Automatic Payment (ACH) Authorization and Agreement Form (Mortgage Only) – DocuSign
Written Statement of Unauthorized Debit (ACH) – DocuSign
Direct Deposit Forms
Standard Direct Deposit Form
Enrollment (Federal Employees) – External Site
Enrollment (State Employees)
Fees & Regulations Documents
Agreements and Disclosures Booklet
Business Agreements and Disclosures Booklet
What You Should Know About Overdrafts
Business Fee Schedule
Zelle® Terms of Service
Account Management Forms
Check Stop Payment
Due Date/Payment Frequency Change Request (Personal and Vehicle Loans only) – DocuSign
Business Wire Transfer Agreement
Change of Address
Electronic Funds Transfer Authorization – DocuSign
Electronic Funds Transfer Authorization (PDF)
Handling a Deceased Member’s Estate, Assets, and Debts
W-8BEN Tax Withholding – IRS.gov
Real Estate Request for Amortization Schedule – DocuSign
Real Estate Loan Payoff Request – DocuSign
Home Equity Line of Credit Payoff Request – DocuSign
Consumer Loan Payoff Request – DocuSign
Verification of Mortgage – DocuSign
Consumer Request for Amortization Schedule – DocuSign
Real Estate Request for Certificate of Satisfaction – DocuSign
Real Estate Request for Duplicate Form 1098 – DocuSign
Real Estate Fixed-Rate Sub Account Quote or Advance Request – DocuSign
Ultimate Beneficial Ownership
Business Account Checklist
Refer a Friend
Membership Reinstatement Form
Savings Account Forms and Documents
Custodial Account Application
IRA Payroll Deduction Change Request
Traditional IRA, Roth IRA and Coverdell documents – External Site
With an electronic signature (e-signature) you can sign documents with your mouse, upload a scanned image of your signature, or type in your name and select from a variety of signature styles. This signature will be associated with a unique identifier so that every document you sign will be recorded as signed by you and you alone.
e-Signature has many obvious benefits, including saving the time and money required to deliver documents to be physically signed, as well as eliminating the need to make a trip to sign documents.
You can electronically sign both personal and business documents such as contracts, invoices, school forms, leases, and banking forms.
Electronic signatures are legally binding in the United States and in many countries around the world.