To get you through the application process as quickly as possible, let us know if you are already a member.
SECU Member Relief Center
SECU is here to support our members, Maryland business owners, and people throughout our communities as we navigate this ever-changing environment. As your financial partner, we are with you every step of the way with new programs and relief initiatives to get you through any situation.
We encourage all of our members to take advantage of our digital banking solutions. SECU’s online and mobile banking services are available 24-hours a day from your computer, tablet, or mobile device. Pay bills, make transfers, deposit checks, and check your accounts from the comfort of your home – or wherever life is taking you.
Download Online Banking App
Hours and Appointments
Go to our appointments page to learn about hours, services, and how to set up an in-person or virtual appointment. Please note, if you plan to visit one of our financial centers, masks are required.
Call Us: 800-879-7328
Our call center is committed to serving you in any way we can, Monday through Friday 8:00 a.m. to 6:00 p.m. and Saturdays 9:00 a.m. – 1:00 p.m.
You can also visit our Contact Us page.
Financial Wellness and Support
If you are experiencing financial hardship, we have many options to get you through this time. Please complete the provided forms or contact us.
If you are a Business Member and have questions about how we can help, or are in need of financial relief please visit our Small Business Relief page.
Real Estate Support
If you have questions or need support with a Home Equity Line of Credit, Home Equity Loan, Master Line, and/or Mortgage, please contact our member support team at 833-289-5242 to discuss your specific needs.
Member and Employee Safety
- Before you visit us, here’s what you should know:
Appointments – we like spending time with you, and if you do too, please schedule an appointment.
- Masks are optional – your choice based on your level of comfort.
- Social distancing – please be sure to maintain 6 ft. apart.
- Cleaning – all high-touch areas are cleaned regularly.
- Hand sanitizer – we have stations around the branch for everyone to use.
- Feeling unwell – please visit our Virtual Financial Center where we can take care of you virtually.
Visit the CDC website for more tips on staying safe.
Fraud and Cyber Security Alerts
Fraud and cybercrimes are on the rise as scammers and cybercriminals take advantage of the current environment. Always stay vigilant when opening attachments or clicking links in an email. As a reminder, SECU would never call you and ask for your personal information or account number over the phone.
For more information or tips, please visit the Federal Trade Commission (FTC) or visit the Internal Revenue Service (IRS) websites.