SECU will never request sensitive account information through unsolicited email to Members.
If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to Email.Abuse@secumd.com. You may also wish to visit the Internet Crime and Complaint Center.
Error Resolution and Information Requests
You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan.
This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.
Visit the SECU Virtual Financial Center
We love seeing you at your local SECU Financial Center, but did you know many of your basic services can be done safely from your home?