Contact SECU

We’re Here for Whatever You Need. Seriously.

However, we take security very seriously. Already a member and have questions about your account? Please login and send a message via our Message Center in online banking.

Not a member, choose from one of the options below.

Illustration of a customer shaking hands with a SECU representative

Visit the SECU
 Virtual Financial Center

We love seeing you at your local SECU Financial Center, but did you know many of your basic services can be done safely from your home?

Have questions? We have answers.

Your account number can be located:

  • On your statements
  • Within Online Banking
  • On the bottom of your checks

Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions. 

Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds, checks that have not been cashed, deposits that have yet to post.

Overdraft fees are determined using your available balance.

There is no limit to the number of accounts you may open with SECU!

Visit any of our Financial Centers or schedule a virtual appointment to add a joint owner to an existing account.

To add or remove an account beneficiary, contact SECU at 800-879-7328 or schedule an appointment.