Contact Us

Send Us a Message

WARNING: Please do not include account numbers, social security numbers, personal identification numbers, PINs, passwords, or other confidential information in this message. If your question requires you to provide us with any personal information, please log in to Online Banking and choose the “Contact Us” option to send us a secure email. Thank you!

 



Give Us a Call 

Member Service

                  24/7 Member Service                                  

     
Telephone Service Center    Credit and Debit Card Services

Mon - Fri 8:00 am - 7:00 pm, Sat 9:00 am - 1:00 pm   Including lost or stolen card
Baltimore: 410-487-7328

  800-879-7328
Toll Free: 800-879-7328

   
    International Calls

Home Equity Loan/Line Application Status 

  Visa® Global Assistance toll free directory
Monday - Friday 8;00 am to 5:30 pm 





855-393-7937

  Expressline Telephone Banking
    Our automated phone system
    Baltimore: 410-487-7930         


  Toll Free: 888-643-9777
     
    Bill Pay
    866-453-3548 



   





Visit Us

Use our Locator to find the nearest branch or ATM, including hours and directions. 
 
Use your smart phone's GPS to find a branch or ATM with the SECU mobile app
 
You can also download and print a list of our branch and ATM locations.

 


SECU will never request sensitive account information through unsolicited email to Members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to the Internet Fraud Crime and Complaint Center.

Error Resolution and Information Requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan. This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.

1+410-487-7328 (collect)
1+410-487-7328 (collect)
Expressline Telephone Banking