Send Us a Message
WARNING: Please do not include account numbers, social security numbers, personal identification numbers, PINs, passwords, or other confidential information in this message. If your question requires you to provide us with any personal information, please log in to Online Banking and choose the “Contact Us” option to send us a secure email. Thank you!
Give Us a Call
Member Services
Mon-Fri 8:00 AM to 7:00 PM, Sat 9:00 AM - 1:00 PM
410-487-7328 or 800-879-7328
24/7 Credit & Debit Card Services
800-879-7328
International Calls; Visa® Global Assistance toll free directory
Home Equity Line Application Status
Mon-Fri 8:00 AM to 5:30 PM
855-393-7937
Expressline Automated Telephone Banking
Expressline Details
Baltimore; 410-487-7930
Toll Free; 888-643-9777
Bill Pay
866-453-3548
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SECU will never request sensitive account information through unsolicited email to Members.
If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to the Internet Fraud Crime and Complaint Center.
Error Resolution and Information Requests
You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan. This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.
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