Contact Us

Send Us a Message

WARNING: Please do not include account numbers, social security numbers, personal identification numbers, PINs, passwords, or other confidential information in this message. If your question requires you to provide us with any personal information, please log in to Online Banking and choose the “Contact Us” option to send us a secure email. Thank you!

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Give Us a Call

Member Service		24/7 Member Service

Telephone Service Center		Credit and Debit Card Services
Mon - Fri 8:00 am - 7:00 pm, Sat 9:00 am - 1:00 pm		Including lost or stolen card
Baltimore: 410-487-7328		800-879-7328
Toll Free: 800-879-7328
		International Calls
Home Equity Loan/Line Application Status		Visa^® Global Assistance toll free directory
Monday - Friday 8;00 am to 5:30 pm
855-393-7937		Expressline Telephone Banking
		Our automated phone system
		Baltimore: 410-487-7930
		Toll Free: 888-643-9777

		Bill Pay
		866-453-3548

Visit Us

Use our Locator to find the nearest branch or ATM, including hours and directions.

Use your smart phone's GPS to find a branch or ATM with the SECU mobile app.

SECU will never request sensitive account information through unsolicited email to Members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to the Internet Fraud Crime and Complaint Center.

Error Resolution and Information Requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan. This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.

1+410-487-7328 (collect)

Expressline Telephone Banking