Contact SECU

We’re Here for Whatever You Need. Seriously.

However, we take security very seriously. Already a member and have questions about your account? Please login and send a message via our Message Center in online banking.

Not a member, choose from one of the options below.

Go To Online Banking

Sensitive account information statement

SECU will never request sensitive account information through unsolicited email to members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to Email.Abuse@secumd.com. You may also wish to visit the Internet Crime and Complaint Center.

Error resolution and information requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan.

This written notice must be sent to the following address:

SECU of MD
PO Box 1711
Baltimore, MD 21203

Illustration of a customer shaking hands with a SECU representative

Visit the SECU  Virtual Financial Center

We love seeing you at your local SECU Financial Center, but did you know many of your basic services can be done safely from your home?

Visit The Center

Have questions? We have answers.

Your account number can be located:

On your statements
Within Online Banking
On the bottom of your checks

Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions.

Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds, checks that have not been cashed, deposits that have yet to post.

Overdraft fees are determined using your available balance.

There is no limit to the number of accounts you may open with SECU!

Visit any of our Financial Centers or schedule a virtual appointment to add a joint owner to an existing account.

To add or remove an account beneficiary, contact SECU at 800-879-7328 or schedule an appointment.

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