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Please use our Individual Financial Guidance form if the form below does not work. We're sorry for any inconvenience.

Please Note:

This form is meant for general inquiries only. If you are already a member and have questions about your account please login and send a message via our Message Center in online banking. Do not include account numbers, social security numbers, personal identification numbers, PINs, Passwords or other confidential information in this message.


If you are locked out of your online/mobile banking please visit Forgot Password to unlock yourself and reset your credentials.


If you would like to schedule an appointment at one of our financial centers you may do so here.


Give Us a Call 

Member Services

Mon-Fri 8:00 AM to 6:00 PM, Sat 9:00 AM - 1:00 PM

410-487-7328 or 800-879-7328


24/7 Credit & Debit Card Services


International Calls; Visa® Global Assistance toll free directory


Home Equity Line Application Status

Mon-Fri 8:00 AM to 5:30 PM



Expressline Automated Telephone Banking

Expressline Details

Baltimore; 410-487-7930

Toll Free; 888-643-9777


Bill Pay

My Accounts Message Center

Visit Us

Find a branch near you, including hours and directions. 

Use your smart phone's GPS to locate a branch or ATM with the SECU mobile app.

SECU will never request sensitive account information through unsolicited email to Members.

If you receive an unsolicited email claiming to be from SECU or any other group requesting that you provide your account numbers, Social Security number, personal identification numbers (PINs), passwords, or other confidential information, do not divulge any information, do not click on any links, and report the suspected fraudulent email to You may also wish to visit the Internet Crime and Complaint Center.

Error Resolution and Information Requests

You have certain rights under Federal law related to resolving errors and requesting information about your loan account. In order to provide us with notice of an error on your loan account, or to request information about your loan account, please send us a written notice that contains (i) your name, (ii) your loan account number, and (iii) information concerning the error you believe has occurred or the information you are requesting about your loan. This written notice must be sent to the following address: SECU P.O. Box 2092, Glen Burnie, MD 21060.