Card Fraud
Secure your credit and debit cards
Card fraud is big business, with 67% of Americans reporting their credit or debit card information was compromised in the past five years. In 2024, losses to credit and debit card fraud topped $34 billion worldwide.
Ways to reduce card fraud risk and minimize financial loss
Physical card security
- Cancel and destroy unused credit and debit cards.
- Shred all credit card solicitations you receive in the mail.
- Shred statements or receipts that include your card number.
- Look for skimmers at ATMs, gas stations, or any other place you swipe your card. Skimmers are devices installed over the regular swiping mechanism to collect your card details.
Card security when making purchases
- Only shop online at known, reputable companies who offer a secure connection for payment.
- Avoid sharing credit card information over the phone.
- Always make sure of the total on your credit card receipt. Don’t sign a receipt if the total is blank or there are blank spaces.
Monitor for suspicious activity
- Report lost or stolen cards to the card issuer immediately.
- Review your account statements carefully and frequently. Log in to your online banking portal regularly to monitor activity. Contact us or the card issuer about any suspicious charges as soon as possible.
Report card fraud
If you find that one of your SECU accounts has been compromised, please contact us immediately at 800-879-7328.
If you suspect fraudulent activity specifically on your SECU Visa credit card, please call 800-344-6501 immediately.
You can also use our debit card fraud form to report fraudulent activity on your account.
