Financial Counseling

SECU offers free financial counseling by phone.

Although our Advice and Planning section offers a wealth of financial education information, you're bound to have questions on specific topics that impact your financial well being. That's why SECU offers our members free telephone counseling for important money matters.

SECU has partnered with Accel Members Financial Counseling to provide members and their families free, impartial and confidential assistance with:

  • Budgeting
  • Credit
  • Debt management
  • Housing counseling

Highly trained financial counselors will work with you, one-on-one, by phone to help you understand and resolve your financial concerns.

Call 877-332-2235 (866-772-2235 for Spanish) to speak with a counselor. Appointments can be scheduled for more complex concerns that require extended time on the phone.

Financial counselors are available:

  • Monday - Thursday, 8:00 AM - 10:00 PM
  • Friday, 8:00 AM - 7:00 PM
  • Saturday, 9:00 AM - 1:00 PM

All times are Eastern.


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